At Shezal World, we want you to shop with confidence. If you are not satisfied with your purchase, we are here to help.

Refund Eligibility

We accept returns within 7 days of delivery if:

The item is damaged or defective

The wrong product was delivered

The item is unused, in original packaging, and in resellable condition

Items NOT eligible for return:

Used or damaged items

Items without original packaging

Hygiene-sensitive baby items (if opened)

Refund Process

Contact us at info@shezalworld.com or WhatsApp: +92 300 845 6560

Provide your order number + product photos

We will review and approve the return

Refund will be issued to your original payment method within 3–7 business days

Exchange

If you received the wrong or damaged product, we will send a replacement without extra charges.

Return Shipping

If the product is damaged/incorrect → We pay shipping

If the customer changes mind → Customer pays shipping